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Helpdesk Engineer / Deskside Support Engineer


Job Description


  • Provide helpdesk and technical support for internal users on Desktop hardware, Microsoft Windows, Office, Outlook and networking
  • Setup and configure desktop or networking devices and provide technical support
  • Skills on supporting tablet or smartphones, conference room's AV equipment or video conference tools.
  • Troubleshoot I.T related issues and report to the line manager or supervisor on the issues.




  • Higher Diploma in Computer Studies or above
  • 2 years working experience in I.T related field and have a solid helpdesk or deskside support background
  • Knowledge of Windows XP, 7 and Windows-based applications.
  • Good communication and interpersonal skills and positive service attitude.
  • Able to work independently


  • 5-day work week
  • Overtime pay or Compensation Leave
  • Medical Insurance
  • Dental Insurance
  • Performance Bonus (Based on client project)